We are freezing here today!! A bit of snow fell on Tuesday, and the temps are so low, it never melted! Everything is icing up, and there have been tons of traffic accidents. Needless to say, I’ve stayed indoors all week. I could slip on the black ice, and the cold could make me shiver. So, I’m staying put in the nice warm house!
Another little gem happened to me in the beginning of December. It actually began in early October, when I got calls from my health insurance saying my address had changed, and I needed to call Social Security. I called them, spoke to a lovely woman, who told me that the address change was probably the result of someone keying in a wrong number. Everything would be fine once she changed it back. Wrong! In December, my SS check was never deposited. Calls to the SSA left me frustrated, so we decided to go into the office which is close by. After an hour, we were taken, only to be told that I had been hacked! We had to wait to speak to someone else. Once we were taken to that person, she explained that some evil troll had gotten my number and changed the address. Then, they had the check sent to San Diego and NYC. She was able to remove all the bad information, reset my account, lock it, and reissue the funds. It took us six-and-a-half hours, but all was well. It’s scary, though, to think I could be hacked like that.
The next item was with the same agency. My mother’s final check was deposited, all her bills were being paid, and we were ready to close the account. Then the bank told us that SS withdrew the check. Whaaaat? Calls again were futile – we just kept getting a recording. So, my husband drove over to the office to make an appointment – he had to again take a number, wait an hour, and then be called to the window. When he explained why he wanted the appointment, he was told that one must be alive for the entire month in order to receive a check! My mother died on November 28th, with two days left in the month. So, she would not receive that final check. Now, WE are responsible to the bank to repay it.
As I said, these are just little annoyances that when added up cause me such frustration. It’s such a bother to be involved with this type of bureaucracy!